EmpowerID adds features from Quest ActiveRoles Server

The EmpowerID product started out as a web-empoweridmain based self-service portal designed to reduce help-desk calls. It allowed users to update their own user information, like their phone number in Active Directory, to reset their own passwords, and also provided a customizable company phonebook. The Dot Net Factory, which makes EmpowerID, has since incorporated many features from Quest’s ActiveRoles Server and it has grown into a full-featured identity management solution.

Similar to Quest ActiveRoles Server “Quick Connect” modules that synchronize AD with external systems like HR databases, EmpowerID provides “Connect Modules” to synchronize AD with Oracle, LDAP,and other external data stores. Other features they have in common include automatic provisioning and de-provision of users, and a useful feature that Quest calls “Managed Units”, and that EmpowerID calls “Logical Locations”, which refers to a virtual Organization Unit that you can create to manage Active Directory without changing the structure of Active Directory. For instance, you could create a virtual OU called “IT Managers” that mapped to multiple AD OUs allowing for unified management and delegation.

Unfortunately, The Dot Net Factory uses overly aggressive sales tactics that would make a used car salesman blush. Getting an evaluation version of this product is not easy to put it mildly, and finding out the price is nearly impossible (I tried for 2 weeks with no luck). Suffice it to say, this is an expensive product on par with Quest ActiveRoles Server which costs $25/user in your AD forest.

EmpowerID is a great product, but if you are going to make a major financial investment in an Identity Management product customer support has to be a main factor in the decision. In addition, unlike most vendors, which provide evaluations that can be downloaded after filling in some contact data, The Dot Net Factory makes you go through a hard sale before they will even consider letting you see their product.

Website:  http://www.thedotnetfactory.com/

Price:  Around $25/user in your forest.


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3 Responses to “EmpowerID adds features from Quest ActiveRoles Server”

  1. Gravatar of Robert Bobel Robert Bobel
    21. December 2009 at 19:28

    Imitation is the most insincere form of flattery. ;)

    I’m not speaking about their product in particular, but there is often a hidden deployment/get it working cost above and beyond the license fee. At least one customer of the above mentioned tool – took a full year to get it deployed. Buyer be ware.

    Bob Bobel
    Platform Director, ActiveRoles Server

  2. Gravatar of Patrick Parker Patrick Parker
    19. February 2010 at 02:43

    Just wanted to clarify – EmpowerID can be installed with a large library of out of the box workflows in a very short amount of time. We do offer extensive customization capabilities as the only complete RBAC and workflow platform for AD so customers can and often do build real business solutions on EmpowerID. That would be an area where EmpowerID differs from solutions built on older technologies like ADSI that are just beginning to explore the world of Windows Workflow Foundation. Looking forward to see how they mature in the space that we pioneered.

    Patrick Parker
    Product Manager, EmpowerID

  3. Gravatar of Brad Mandell Brad Mandell
    19. February 2010 at 03:13

    What Bob doesn’t tell you is that the very same client ripped out Active Roles Server in the installation he refers to because they couldn’t meet their growing needs with Quest. And Quest had quoted triple the amount in customization, proving that the wrong tool for the job can indeed be costly. The client today is aggressively expanding their 235,000 user installation with EmpowerID.

    Bradford Mandell
    The Dot Net Factory, LLC

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